/* ══════════════════════════════════════════════════════════════
   Lacak Aduan — Government-Tech Design System
   Slate · blue · accessible neutrals
   ══════════════════════════════════════════════════════════════ */

/* ─── Tokens ─── */
:root {
  --bg: #f8fafc;
  --bg-deep: #f1f5f9;
  --surface: #f8fafc;
  --surface-2: #ffffff;
  --surface-3: #e2e8f0;
  --ink: #0f172a;
  --ink-soft: #334155;
  --muted: #64748b;
  --border: #e2e8f0;
  --border-strong: #cbd5e1;
  --brand: #2563eb;
  --brand-hover: #1d4ed8;
  --green: #0e8a5f;
  --green-ink: #166534;
  --green-soft: #dcfce7;
  --orange: #b45309;
  --orange-soft: #ffedd5;
  --red: #b91c1c;
  --red-soft: #fee2e2;
  --blue: #2563eb;
  --dark: #0f172a;
  --dark-2: #0f172a;
  --dark-3: #0f172a;
  --on-dark: #ffffff;
  --on-dark-muted: #cbd5e1;
  --glass: rgba(255, 255, 255, 0.92);
  --nav-active-bg: var(--ink);
  --nav-active-text: #ffffff;
  --shadow-sm: 0 1px 3px rgba(15, 23, 42, 0.06);
  --shadow-md: 0 4px 12px rgba(15, 23, 42, 0.08);
  --shadow-lg: 0 10px 24px rgba(15, 23, 42, 0.1);
  --radius-xs: 6px;
  --radius-sm: 8px;
  --radius-md: 12px;
  --radius-lg: 16px;
  --radius-xl: 16px;
  --radius-pill: 999px;
  --font-body: Inter, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
  --font-display: Inter, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
  --ease: cubic-bezier(0.22, 0.68, 0, 1);
  --ease-spring: cubic-bezier(0.34, 1.4, 0.64, 1);
  --header-h: 74px;
  color-scheme: light;
}

@media (prefers-color-scheme: dark) {
  :root:not([data-theme="light"]) {
    --bg: #020617;
    --bg-deep: #0f172a;
    --surface: #0f172a;
    --surface-2: #1e293b;
    --surface-3: #334155;
    --ink: #f8fafc;
    --ink-soft: #cbd5e1;
    --muted: #94a3b8;
    --border: #334155;
    --border-strong: #475569;
    --green: #4ade80;
    --green-ink: #86efac;
    --green-soft: #14532d;
    --orange: #fdba74;
    --orange-soft: #7c2d12;
    --red: #fca5a5;
    --red-soft: #7f1d1d;
    --blue: #8db8ea;
    --dark: #020617;
    --dark-2: #020617;
    --dark-3: #020617;
    --on-dark: #f8fafc;
    --on-dark-muted: #cbd5e1;
    --glass: rgba(15, 23, 42, 0.94);
    --nav-active-bg: #2563eb;
    --nav-active-text: #ffffff;
    --shadow-sm: 0 1px 3px rgba(0, 0, 0, 0.22);
    --shadow-md: 0 4px 12px rgba(0, 0, 0, 0.28);
    --shadow-lg: 0 10px 24px rgba(0, 0, 0, 0.34);
    color-scheme: dark;
  }
}

:root[data-theme="dark"] {
  --bg: #020617;
  --bg-deep: #0f172a;
  --surface: #0f172a;
  --surface-2: #1e293b;
  --surface-3: #334155;
  --ink: #f8fafc;
  --ink-soft: #cbd5e1;
  --muted: #94a3b8;
  --border: #334155;
  --border-strong: #475569;
  --green: #4ade80;
  --green-ink: #86efac;
  --green-soft: #14532d;
  --orange: #fdba74;
  --orange-soft: #7c2d12;
  --red: #fca5a5;
  --red-soft: #7f1d1d;
  --blue: #8db8ea;
  --dark: #020617;
  --dark-2: #020617;
  --dark-3: #020617;
  --on-dark: #f8fafc;
  --on-dark-muted: #cbd5e1;
  --glass: rgba(15, 23, 42, 0.94);
  --nav-active-bg: #2563eb;
  --nav-active-text: #ffffff;
  --shadow-sm: 0 1px 3px rgba(0, 0, 0, 0.22);
  --shadow-md: 0 4px 12px rgba(0, 0, 0, 0.28);
  --shadow-lg: 0 10px 24px rgba(0, 0, 0, 0.34);
  color-scheme: dark;
}

/* ─── Reset & base ─── */
*, *::before, *::after { box-sizing: border-box; }

html {
  -webkit-text-size-adjust: 100%;
  text-size-adjust: 100%;
  scroll-behavior: smooth;
  scroll-padding-top: calc(var(--header-h) + 16px);
}

body {
  margin: 0;
  min-height: 100vh;
  padding-top: env(safe-area-inset-top, 0px);
  background: var(--bg);
  background-image: none;
  color: var(--ink);
  font: 400 16px/1.65 var(--font-body);
  -webkit-font-smoothing: antialiased;
  -moz-osx-font-smoothing: grayscale;
  -webkit-tap-highlight-color: transparent;
  touch-action: manipulation;
}

h1, h2, h3, h4, .brand-text b, .code {
  font-family: var(--font-display);
  letter-spacing: -0.02em;
  line-height: 1.08;
  margin: 0;
}

h1 em, h2 em, h3 em, h1 .em, h2 .em { color: inherit; font: inherit; letter-spacing: inherit; }

p { margin: 0; }
ul, ol { margin: 0; padding: 0; list-style: none; }
img, svg { display: block; max-width: 100%; }
button { font: inherit; color: inherit; }
a { color: inherit; }
[hidden] { display: none !important; }

::selection { background: #dbeafe; color: #0f172a; }

:focus-visible {
  outline: 2px solid var(--blue);
  outline-offset: 2px;
  border-radius: 4px;
}

/* ─── Layout helpers ─── */
.shell {
  width: 100%;
  max-width: 1240px;
  margin: 0 auto;
  padding-inline: clamp(16px, 3vw, 32px);
}

main.shell { padding-block: 24px 48px; }

.grain { display: none; }

.skip-link {
  position: fixed;
  top: 12px;
  left: 12px;
  z-index: 1000;
  padding: 12px 18px;
  border-radius: var(--radius-xs);
  background: var(--ink);
  color: var(--bg);
  font-weight: 700;
  text-decoration: none;
  transform: translateY(-180%);
  transition: transform 0.25s var(--ease);
}
.skip-link:focus-visible { transform: translateY(0); }

/* ─── Reveal animations ─── */
.reveal {
  opacity: 1;
  transform: none;
  filter: none;
  transition: none;
}
.reveal.is-visible { opacity: 1; transform: none; filter: none; }

@keyframes page-in {
  from { opacity: 0; transform: translateY(16px); }
  to { opacity: 1; transform: none; }
}
.page:not([hidden]) { animation: page-in 0.5s var(--ease) both; }

@keyframes pop {
  0% { opacity: 0; transform: scale(0.94); }
  100% { opacity: 1; transform: scale(1); }
}

/* ─── Header ─── */
.site-header {
  position: sticky;
  top: 0;
  z-index: 50;
  background: var(--surface);
  border-bottom: 1px solid transparent;
  transition: border-color 0.2s ease, box-shadow 0.2s ease;
}
.site-header.is-scrolled {
  border-bottom-color: var(--border);
  box-shadow: 0 10px 30px rgba(11, 31, 23, 0.05);
}

.header-inner {
  min-height: var(--header-h);
  display: flex;
  align-items: center;
  gap: 22px;
}

.brand {
  display: inline-flex;
  align-items: center;
  gap: 12px;
  padding: 6px 0;
  border: 0;
  background: none;
  cursor: pointer;
  text-align: left;
  flex: none;
}
.brand-mark {
  display: inline-grid;
  place-items: center;
  width: 43px;
  height: 43px;
  border-radius: 13px;
  overflow: hidden;
  background: #ffffff;
  border: 1px solid var(--border);
  box-shadow: 0 4px 14px rgba(11, 31, 23, 0.1);
  transition: transform 0.4s var(--ease-spring);
}
.brand-mark img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}
.brand:hover .brand-mark { transform: scale(1.05); }
.brand-mark.large {
  width: 58px;
  height: 58px;
  border-radius: 17px;
}

.brand-text { display: grid; line-height: 1.1; }
.brand-text b { font-size: 19px; font-weight: 800; letter-spacing: -0.03em; }
.brand-text small { margin-top: 4px; color: var(--muted); font-size: 10.5px; letter-spacing: 0.08em; text-transform: uppercase; }

.tabs {
  display: flex;
  align-items: center;
  gap: 3px;
  padding: 4px;
  border: 1px solid var(--border);
  border-radius: var(--radius-pill);
  background: color-mix(in srgb, var(--surface) 64%, transparent);
  margin-inline: auto;
}
.tabs button {
  position: relative;
  border: 0;
  background: transparent;
  color: var(--muted);
  font: 600 13px/1 var(--font-body);
  padding: 10px 16px;
  border-radius: var(--radius-pill);
  cursor: pointer;
  white-space: nowrap;
  transition: color 0.25s ease, background 0.25s ease, transform 0.25s var(--ease-spring);
}
.tabs button:hover { color: var(--ink); background: color-mix(in srgb, var(--ink) 6%, transparent); }
.tabs button[aria-selected="true"] {
  background: var(--nav-active-bg);
  color: var(--nav-active-text);
  box-shadow: 0 4px 14px rgba(11, 31, 23, 0.14);
}

.header-tools { display: flex; align-items: center; gap: 10px; flex: none; }

.pwa-install-btn {
  display: inline-flex;
  align-items: center;
  gap: 7px;
  padding: 8px 14px;
  border: 1px solid color-mix(in srgb, var(--brand) 30%, var(--border));
  border-radius: var(--radius-pill);
  background: color-mix(in srgb, var(--brand) 12%, var(--surface));
  color: var(--brand);
  font: 700 12px/1 var(--font-body);
  letter-spacing: 0.01em;
  cursor: pointer;
  transition: all 0.2s var(--ease);
}
.pwa-install-btn:hover {
  background: var(--brand);
  color: #ffffff;
  border-color: var(--brand);
  transform: translateY(-1px);
  box-shadow: 0 4px 12px rgba(37, 99, 235, 0.25);
}
.pwa-install-btn svg {
  width: 15px;
  height: 15px;
}
@media (max-width: 680px) {
  .pwa-install-btn span { display: none; }
  .pwa-install-btn { padding: 9px; }
}

.live-clock {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 7px 13px;
  border: 1px solid var(--border);
  border-radius: var(--radius-pill);
  background: color-mix(in srgb, var(--surface) 72%, transparent);
  white-space: nowrap;
}
.clock-pulse {
  width: 7px;
  height: 7px;
  flex: none;
  border-radius: 50%;
  background: var(--green);
  animation: none;
}
.clock-body { display: grid; gap: 2px; line-height: 1.05; }
.clock-time {
  font: 800 14px/1 var(--font-display);
  letter-spacing: 0.06em;
  font-variant-numeric: tabular-nums;
}
.clock-meta {
  display: flex;
  gap: 5px;
  color: var(--muted);
  font-size: 8.5px;
  font-weight: 600;
  letter-spacing: 0.06em;
  text-transform: uppercase;
}
.clock-zone { color: var(--green-ink); font-weight: 800; }

.theme-toggle {
  display: inline-grid;
  place-items: center;
  width: 42px;
  height: 42px;
  padding: 0;
  border: 1px solid var(--border);
  border-radius: 50%;
  background: color-mix(in srgb, var(--surface) 72%, transparent);
  color: var(--ink);
  cursor: pointer;
  transition: transform 0.35s var(--ease-spring), border-color 0.25s ease, background 0.25s ease;
}
.theme-toggle:hover { transform: none; border-color: var(--blue); background: var(--surface); }
.theme-toggle svg { width: 18px; height: 18px; fill: none; stroke: currentColor; stroke-width: 1.8; stroke-linecap: round; stroke-linejoin: round; }
.theme-toggle .icon-moon { display: none; }
:root[data-theme="dark"] .theme-toggle .icon-sun { display: none; }
:root[data-theme="dark"] .theme-toggle .icon-moon { display: block; }
@media (prefers-color-scheme: dark) {
  :root:not([data-theme="light"]) .theme-toggle .icon-sun { display: none; }
  :root:not([data-theme="light"]) .theme-toggle .icon-moon { display: block; }
}

.nav-toggle { display: none; }

/* ─── Buttons & chips ─── */
.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 10px;
  min-height: 46px;
  padding: 13px 22px;
  border: 1px solid transparent;
  border-radius: var(--radius-sm);
  background: var(--ink);
  color: var(--bg);
  font: 700 14px/1.15 var(--font-body);
  text-decoration: none;
  cursor: pointer;
  white-space: nowrap;
  transition:
    transform 0.28s var(--ease-spring),
    background 0.25s ease,
    border-color 0.25s ease,
    box-shadow 0.28s ease,
    color 0.25s ease;
}
.btn:hover { transform: none; box-shadow: var(--shadow-sm); }
.btn:active { transform: translateY(0) scale(0.985); }
.btn:disabled { opacity: 0.6; cursor: progress; transform: none; box-shadow: none; }

.btn-arrow {
  display: inline-grid;
  place-items: center;
  width: 26px;
  height: 26px;
  margin-right: -8px;
  border-radius: 50%;
  background: color-mix(in srgb, currentColor 16%, transparent);
  font-size: 13px;
  transition: transform 0.3s var(--ease-spring);
}
.btn:hover .btn-arrow { transform: rotate(45deg); }

.btn-lime { background: var(--brand); color: #ffffff; border-color: var(--brand); }
.btn-lime:hover { background: var(--brand-hover); border-color: var(--brand-hover); }

.btn-dark { background: var(--brand); color: #ffffff; border-color: var(--brand); }
:root[data-theme="dark"] .btn-dark { background: var(--brand); color: #ffffff; border-color: var(--brand); }

.btn-ghost {
  background: transparent;
  color: var(--ink);
  border-color: var(--border-strong);
}
.btn-ghost:hover { background: var(--surface-2); border-color: var(--brand); color: var(--brand); box-shadow: var(--shadow-sm); }

.btn-ghost-light {
  background: rgba(255, 255, 255, 0.06);
  color: var(--on-dark);
  border-color: rgba(255, 255, 255, 0.22);
}
.btn-ghost-light:hover { background: rgba(255, 255, 255, 0.12); border-color: rgba(255, 255, 255, 0.42); box-shadow: none; }

.btn-danger { background: var(--red); border-color: var(--red); color: #fff; }
.btn-danger:hover { box-shadow: var(--shadow-sm); }

.btn-small { min-height: 38px; padding: 9px 15px; font-size: 12.5px; }
.btn-wide { width: 100%; }
.btn svg { width: 17px; height: 17px; }

.label-chip {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  width: fit-content;
  padding: 6px 12px;
  border-radius: var(--radius-pill);
  background: var(--brand);
  color: #ffffff;
  font: 800 10px/1 var(--font-body);
  letter-spacing: 0.09em;
  text-transform: uppercase;
}
.label-chip.soft {
  background: color-mix(in srgb, var(--brand) 12%, var(--surface));
  color: var(--ink);
  border: 1px solid color-mix(in srgb, var(--brand) 30%, var(--border));
}

.eyebrow {
  display: flex;
  align-items: center;
  gap: 9px;
  margin: 0 0 18px;
  color: var(--green-ink);
  font: 700 10.5px/1 var(--font-body);
  letter-spacing: 0.13em;
  text-transform: uppercase;
}
.eyebrow i {
  width: 7px;
  height: 7px;
  flex: none;
  border-radius: 50%;
  background: currentColor;
  animation: none;
}
.eyebrow.muted { color: var(--muted); }
.eyebrow.muted i { background: var(--green); animation: none; }

.actions { display: flex; flex-wrap: wrap; align-items: center; gap: 12px; }

/* ─── Hero ─── */
.hero {
  position: relative;
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  align-items: center;
  gap: 24px;
  overflow: hidden;
  padding: 32px;
  border: 1px solid #1e293b;
  border-radius: var(--radius-lg);
  background: #0f172a;
  color: var(--on-dark);
  box-shadow: var(--shadow-md);
}
.hero-copy { position: relative; z-index: 1; }
.hero-copy .eyebrow { color: #bfdbfe; margin-bottom: 16px; }
.hero h1 {
  max-width: 12em;
  font-size: clamp(42px, 6vw, 76px);
  font-weight: 800;
  letter-spacing: -0.05em;
  line-height: 0.99;
}
.hero h1 em { color: #bfdbfe; }
.hero .lead {
  max-width: 34em;
  margin: 16px 0 24px;
  color: var(--on-dark-muted);
  font-size: clamp(15.5px, 1.4vw, 17.5px);
  line-height: 1.7;
}
.hero-actions { gap: 12px; }

.hero-trust {
  display: flex;
  align-items: center;
  flex-wrap: wrap;
  gap: 10px 14px;
  margin-top: 24px;
  color: var(--on-dark-muted);
  font-size: 12.5px;
}
.hero-trust b { color: var(--on-dark); font-weight: 800; }
.dot-sep { width: 4px; height: 4px; border-radius: 50%; background: rgba(255, 255, 255, 0.28); }

/* Hero preview card */
.hero-preview {
  position: relative;
  z-index: 1;
  width: 100%;
  max-width: 430px;
  justify-self: end;
  padding: 28px;
  border: 1px solid rgba(255, 255, 255, 0.5);
  border-radius: var(--radius-lg);
  background: color-mix(in srgb, var(--surface) 94%, transparent);
  color: var(--ink);
  box-shadow: 0 34px 80px rgba(0, 0, 0, 0.34);
  transform: none;
  animation: none;
  border-color: var(--border);
  box-shadow: var(--shadow-md);
}
.preview-top, .preview-foot {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  color: var(--muted);
  font: 700 9.5px/1.3 var(--font-body);
  letter-spacing: 0.09em;
  text-transform: uppercase;
}
.preview-live { display: inline-flex; align-items: center; gap: 6px; color: var(--green-ink); }
.preview-live i { width: 6px; height: 6px; border-radius: 50%; background: var(--green); }
.preview-code { margin-top: 22px; font: 800 clamp(21px, 2.2vw, 26px)/1.2 var(--font-display); letter-spacing: 0.02em; }
.preview-location { margin: 5px 0 20px; color: var(--muted); font-size: 12.5px; }
.preview-location span { padding: 0 5px; color: var(--border-strong); }
.preview-status {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 14px;
  border: 1px solid var(--border);
  border-left: 3px solid var(--orange);
  border-radius: var(--radius-sm);
  background: var(--surface-2);
}
.preview-status-dot {
  width: 9px;
  height: 9px;
  flex: none;
  border-radius: 50%;
  background: var(--orange);
  box-shadow: none;
}
.preview-status b, .preview-status small { display: block; }
.preview-status b { font-size: 13px; font-family: var(--font-body); }
.preview-status small { margin-top: 2px; color: var(--muted); font-size: 11px; }
.preview-arrow { margin-left: auto; color: var(--green-ink); font-size: 18px; }
.preview-track { display: grid; grid-template-columns: repeat(4, 1fr); gap: 5px; margin-top: 20px; }
.preview-track span { height: 5px; border-radius: 5px; background: var(--surface-3); }
.preview-track .complete { background: var(--green); }
.preview-track .current { background: var(--brand-hover); }
.preview-foot { margin-top: 12px; font-weight: 600; letter-spacing: 0; text-transform: none; font-size: 10.5px; }

/* ─── Feature strip ─── */
.feature-strip {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 16px;
  margin: 24px 0 0;
}

.feature-pill {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  padding: 18px 18px 16px;
  border: 1px solid var(--border);
  border-radius: var(--radius-md);
  background: var(--surface-2);
  box-shadow: var(--shadow-sm);
}

.feature-pill span {
  display: inline-grid;
  place-items: center;
  width: 32px;
  height: 32px;
  border-radius: 50%;
  background: color-mix(in srgb, var(--brand) 12%, var(--surface-2));
  color: var(--brand);
  font: 800 10px/1 var(--font-display);
  letter-spacing: 0.08em;
}

.feature-pill strong {
  display: block;
  margin-bottom: 6px;
  font-size: 14px;
  letter-spacing: -0.02em;
}

.feature-pill small {
  display: block;
  color: var(--muted);
  line-height: 1.5;
}

/* ─── Home stats band ─── */
/* ─── Public statistics ─── */
/* ─── Section heads ─── */
.home-block, .sla-section { margin-top: 32px; }
.section-head {
  display: flex;
  align-items: flex-end;
  justify-content: space-between;
  gap: 16px;
  margin-bottom: 20px;
}
.section-head h2 { max-width: 15em; font-size: clamp(28px, 3.6vw, 44px); font-weight: 800; }
.section-head .eyebrow { margin-bottom: 13px; }
.section-note { max-width: 27em; color: var(--muted); font-size: 13.5px; line-height: 1.7; text-align: right; }

/* ─── Steps ─── */
.steps { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 16px; }
.step-card {
  position: relative;
  display: flex;
  flex-direction: column;
  min-height: 200px;
  padding: 24px;
  overflow: hidden;
  border: 1px solid var(--border);
  border-radius: var(--radius-md);
  background: var(--surface);
  box-shadow: var(--shadow-sm);
  transition: border-color 0.2s ease, box-shadow 0.2s ease;
}
.step-card:hover { border-color: var(--border-strong); box-shadow: var(--shadow-md); }
.step-card::after {
  content: "";
  position: absolute;
  inset: auto 22px 0 22px;
  height: 0;
}
.step-card:hover::after { display: none; }
.step-num {
  position: absolute;
  top: 14px;
  right: 18px;
  font: 800 38px/1 var(--font-display);
  letter-spacing: -0.06em;
  color: color-mix(in srgb, var(--ink) 8%, transparent);
}
.step-icon {
  display: grid;
  place-items: center;
  width: 46px;
  height: 46px;
  margin-bottom: 16px;
  border-radius: 14px;
  background: var(--green-soft);
  color: var(--green-ink);
}
.step-icon svg { width: 22px; height: 22px; }
.step-card h3 { margin-bottom: 9px; font-size: 18px; font-weight: 800; }
.step-card p { color: var(--muted); font-size: 13.5px; line-height: 1.65; }

/* ─── Promise band ─── */
.promise-band {
  display: grid;
  grid-template-columns: minmax(0, 0.9fr) minmax(0, 1.1fr);
  gap: 24px;
  align-items: center;
  margin-top: 32px;
  padding: 24px;
  border: 1px solid #1e293b;
  border-radius: var(--radius-lg);
  background: #0f172a;
  color: var(--on-dark);
  box-shadow: var(--shadow-md);
}
.promise-copy .eyebrow { color: #bfdbfe; }
.promise-copy h2 { max-width: 12em; font-size: clamp(27px, 3.4vw, 42px); font-weight: 800; }
.promise-copy h2 em { color: #bfdbfe; }
.promise { display: grid; gap: 10px; }
.promise li {
  display: flex;
  gap: 14px;
  padding: 15px 16px;
  border: 1px solid rgba(255, 255, 255, 0.13);
  border-radius: var(--radius-sm);
  background: rgba(255, 255, 255, 0.045);
  transition: background 0.2s ease, border-color 0.2s ease;
}
.promise li:hover { background: rgba(255, 255, 255, 0.08); border-color: rgba(255, 255, 255, 0.3); }
.promise-icon {
  display: grid;
  place-items: center;
  width: 25px;
  height: 25px;
  flex: none;
  margin-top: 1px;
  border-radius: 50%;
  background: var(--brand);
  color: #ffffff;
  font-size: 12px;
  font-weight: 800;
}
.promise b { display: block; margin-bottom: 3px; font-size: 13.5px; font-family: var(--font-body); }
.promise p { color: var(--on-dark-muted); font-size: 12.5px; line-height: 1.55; }

/* ─── SLA ─── */
.sla-grid { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 16px; }
.sla-card {
  display: grid;
  grid-template-columns: 44px minmax(0, 1fr) auto;
  align-items: center;
  gap: 14px;
  width: 100%;
  height: 100%;
  padding: 17px;
  border: 1px solid var(--border);
  border-radius: var(--radius-md);
  background: var(--surface);
  color: var(--ink);
  font: inherit;
  text-align: left;
  cursor: pointer;
  box-shadow: var(--shadow-sm);
  transition: border-color 0.2s ease, box-shadow 0.2s ease;
}
.sla-card:hover { border-color: var(--blue); box-shadow: var(--shadow-md); }
.sla-index {
  display: grid;
  place-items: center;
  width: 44px;
  height: 44px;
  border-radius: 13px;
  background: var(--green-soft);
  color: var(--green-ink);
  font: 800 12px/1 var(--font-display);
  letter-spacing: 0.04em;
  transition: none;
}
.sla-card:hover .sla-index { transform: none; }
.sla-body { min-width: 0; }
.sla-body b { display: block; font-size: 13.5px; font-weight: 700; font-family: var(--font-body); }
.sla-body small { display: block; margin-top: 3px; overflow: hidden; color: var(--muted); font-size: 11.5px; text-overflow: ellipsis; white-space: nowrap; }
.sla-days { display: grid; justify-items: end; line-height: 1; }
.sla-days b { font: 800 23px/1 var(--font-display); letter-spacing: -0.04em; }
.sla-days small { margin-top: 4px; color: var(--muted); font-size: 9px; font-weight: 700; letter-spacing: 0.08em; text-transform: uppercase; }
.sla-grid li:nth-child(2) .sla-index { background: var(--orange-soft); color: var(--orange); }
.sla-grid li:nth-child(3) .sla-index { background: var(--red-soft); color: var(--red); }
.sla-grid li:nth-child(4) .sla-index { background: color-mix(in srgb, var(--blue) 13%, var(--surface)); color: var(--blue); }
.sla-grid li:nth-child(5) .sla-index { background: color-mix(in srgb, var(--blue) 10%, var(--surface)); color: var(--blue); }
.sla-grid li:nth-child(6) .sla-index { background: color-mix(in srgb, var(--ink) 7%, var(--surface)); color: var(--ink); }

.sla-note {
  margin-top: 14px;
  padding: 13px 16px;
  border-left: 3px solid var(--orange);
  border-radius: 0 var(--radius-xs) var(--radius-xs) 0;
  background: color-mix(in srgb, var(--surface) 65%, transparent);
  color: var(--muted);
  font-size: 12.5px;
}
.sla-note b { color: var(--ink); }

/* ─── Page head / track ─── */
.page-head { max-width: 780px; margin-bottom: 24px; }
.page-head h1 { font-size: clamp(34px, 5vw, 60px); font-weight: 800; letter-spacing: -0.045em; }
.page-head .lead { max-width: 40em; margin-top: 16px; color: var(--muted); font-size: 16px; line-height: 1.7; }

.track-card {
  max-width: 840px;
  padding: 24px;
  border-radius: var(--radius-lg);
  background: #0f172a;
  color: var(--on-dark);
  box-shadow: var(--shadow-md);
}
.track-card label {
  display: block;
  margin-bottom: 9px;
  color: var(--on-dark-muted);
  font: 700 10px/1 var(--font-body);
  letter-spacing: 0.11em;
  text-transform: uppercase;
}
.track-input { display: flex; gap: 10px; }
.track-input input {
  flex: 1;
  min-width: 0;
  padding: 10px 4px;
  border: 0;
  border-bottom: 2px solid #64748b;
  border-radius: 0;
  background: transparent;
  color: #bfdbfe;
  font: 800 clamp(20px, 3.6vw, 30px)/1.2 var(--font-display);
  letter-spacing: 0.045em;
  text-transform: uppercase;
}
.track-input input::placeholder { color: #94a3b8; }
.track-input input:focus { outline: none; border-bottom-color: #60a5fa; box-shadow: none; }
.track-input .btn { flex: none; align-self: flex-end; }
.try { margin-top: 13px; color: var(--on-dark-muted); font-size: 12.5px; }
.try b { color: var(--on-dark); }

.msg { margin-top: 14px; color: var(--red); font-size: 13.5px; font-weight: 700; }
.success-msg { color: var(--green-ink) !important; }
.form-error { color: var(--red); font-weight: 700; }

#result { margin-top: 30px; }

/* ─── Slip / ticket ─── */
.slip {
  position: relative;
  max-width: 780px;
  overflow: hidden;
  border: 1px solid var(--border);
  border-radius: var(--radius-lg);
  background: var(--surface);
  box-shadow: var(--shadow-md);
  animation: pop 0.42s var(--ease) both;
}
.slip-h {
  display: flex;
  flex-wrap: wrap;
  justify-content: space-between;
  gap: 16px;
  padding: 24px 26px 21px;
  border-bottom: 1px dashed var(--border-strong);
  background: var(--surface);
}
.slip-h::before, .slip-h::after {
  content: "";
  position: absolute;
  top: 92px;
  width: 18px;
  height: 18px;
  border-radius: 50%;
  background: var(--bg);
  border: 1px solid var(--border);
}
.slip-h::before { left: -10px; }
.slip-h::after { right: -10px; }
.code { font-size: clamp(21px, 2.6vw, 27px); font-weight: 800; letter-spacing: -0.03em; }
.meta { margin-top: 5px; color: var(--muted); font-size: 13px; line-height: 1.6; }
.meta a, .map-link { color: var(--green-ink); font-weight: 700; text-decoration: none; }
.meta a:hover, .map-link:hover { text-decoration: underline; }

.stamp {
  align-self: flex-start;
  padding: 8px 14px;
  border: 2px solid currentColor;
  border-radius: 5px;
  font: 800 13px/1 var(--font-display);
  letter-spacing: 0.08em;
  text-transform: uppercase;
  transform: rotate(-4deg);
  animation: stamp-in 0.4s var(--ease-spring) both;
}
@keyframes stamp-in {
  from { opacity: 0; transform: rotate(-8deg) scale(1.35); }
  to { opacity: 1; transform: rotate(-4deg) scale(1); }
}
.stamp.s-done { color: var(--green-ink); }
.stamp.s-no { color: var(--red); }
.stamp.s-go { color: var(--ink); }
.stamp.s-wait { color: var(--orange); }

.slip-b { padding: 22px 26px 26px; }
.issue { margin-bottom: 16px; font-size: 15.5px; color: var(--ink-soft); }

.case-tags { display: flex; flex-wrap: wrap; gap: 8px; margin-bottom: 16px; }
.priority-tag, .unit-tag {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  width: fit-content;
  max-width: 100%;
  padding: 5px 11px;
  border: 1px solid var(--border);
  border-radius: var(--radius-pill);
  font: 700 10px/1 var(--font-body);
  letter-spacing: 0.06em;
  text-transform: uppercase;
}
.priority-tag { color: var(--ink); }
.p-urgent { background: var(--red-soft); color: var(--red); border-color: color-mix(in srgb, var(--red) 28%, transparent); }
.p-high { background: var(--orange-soft); color: var(--orange); border-color: color-mix(in srgb, var(--orange) 30%, transparent); }
.p-normal { background: var(--green-soft); color: var(--green-ink); border-color: color-mix(in srgb, var(--green) 27%, transparent); }
.unit-tag { background: var(--surface-3); color: var(--muted); }

.age { margin-bottom: 22px; font-size: 13px; }
.late-text { color: var(--red); font-weight: 700; }
.bar { height: 8px; margin-top: 8px; overflow: hidden; border: 1px solid var(--border); border-radius: 6px; background: var(--surface-3); }
.bar i { display: block; height: 100%; border-radius: 6px; background: var(--green); transition: width 0.3s ease; }
.bar.over i { background: var(--red); }

.evidence-box { margin: 0 0 18px; padding: 10px; border: 1px solid var(--border); border-radius: var(--radius-sm); background: var(--surface-2); }
.evidence-gallery { display: grid; grid-template-columns: repeat(auto-fill, minmax(150px, 1fr)); gap: 10px; }
.evidence-item { min-width: 0; overflow: hidden; border: 1px solid var(--border); border-radius: var(--radius-xs); background: var(--surface); }
.evidence-link { display: block; width: 100%; padding: 0; overflow: hidden; border: 0; background: transparent; cursor: zoom-in; }
.evidence-link img { display: block; width: 100%; height: 180px; object-fit: cover; }
.evidence-link:focus-visible { outline: 3px solid var(--green); outline-offset: -3px; }
.evidence-item figcaption { display: flex; justify-content: space-between; gap: 8px; padding: 8px 9px; color: var(--ink-soft); font-size: 11px; }
.evidence-item figcaption small { flex: none; color: var(--muted); font-size: 10px; }

/* Timeline */
.tl { margin: 0; padding: 0; list-style: none; }
.tl li { position: relative; padding: 0 0 22px 38px; }
.tl li::before { content: ""; position: absolute; left: 9px; top: 24px; bottom: -2px; border-left: 2px solid var(--border); }
.tl li:last-child::before { display: none; }
.tl li.todo::before { border-left-style: dashed; }
.tl .dot { position: absolute; left: 0; top: 3px; width: 20px; height: 20px; border: 2px solid var(--ink); border-radius: 50%; background: var(--ink); }
.tl .cur .dot { border-color: var(--blue); background: var(--blue); box-shadow: none; animation: none; }
.tl .todo .dot { border: 2px dashed var(--border-strong); background: transparent; }
.tl .no .dot { border-color: var(--red); background: var(--red); }
.tl h3 { margin: 0; font-size: 16px; font-weight: 800; font-family: var(--font-body); }
.tl .todo h3 { color: var(--muted); font-weight: 600; }
.tl .when { color: var(--muted); font-size: 12.5px; }
.tl .note { max-width: 36em; margin: 8px 0 0; padding: 10px 13px; border-radius: var(--radius-xs); background: var(--surface-3); font-size: 13.5px; }
.tl .no .note { border-left: 4px solid var(--red); }

/* Info request & response */
.info-request, .response-received {
  margin: 18px 0;
  padding: 16px;
  border-left: 3px solid var(--orange);
  border-radius: 0 var(--radius-xs) var(--radius-xs) 0;
  background: var(--orange-soft);
  font-size: 13.5px;
}
.info-request b, .response-received b { font-family: var(--font-body); }
.info-request p { margin: 7px 0; }
.info-request small, .response-received small { display: block; margin-top: 6px; color: var(--muted); }
.info-response-form { display: grid; gap: 10px; margin-top: 16px; }
.info-response-form label { margin: 0; }
.info-response-form .btn { justify-self: start; }

/* Rating */
.rating-form { display: grid; gap: 10px; margin-top: 26px; padding-top: 22px; border-top: 1px solid var(--border); }
.rating-form > label { margin: 0; }
.rating-controls { display: flex; gap: 10px; flex-wrap: wrap; }
.rating-controls select { max-width: 280px; }
.rating-thanks { display: grid; gap: 4px; margin-top: 22px; padding-top: 18px; border-top: 1px solid var(--border); }
.rating-thanks b { color: #d4960f; font-size: 20px; letter-spacing: 3px; }
.rating-thanks span, .rating-thanks p { font-size: 13px; }
.rating-thanks p { margin-top: 4px; color: var(--muted); }

/* ─── Board / map / table ─── */
#lacak { overflow-x: clip; }
.board { margin-top: clamp(48px, 7vw, 84px); }
.stats { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 10px; margin-bottom: 16px; }
.stats .stat {
  padding: 14px 16px;
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  background: var(--surface);
  box-shadow: var(--shadow-sm);
}
.stats .stat span { display: block; color: var(--muted); font: 700 9px/1 var(--font-body); letter-spacing: 0.1em; text-transform: uppercase; }
.stats .stat b { display: block; margin-top: 7px; font: 800 24px/1 var(--font-display); letter-spacing: -0.04em; }
.stats .stat small { color: var(--muted); font-size: 11px; }

.board-grid { display: grid; grid-template-columns: minmax(0, 1.05fr) minmax(0, 0.95fr); gap: 14px; align-items: start; }
.map-panel, .table-panel { min-width: 0; padding: 16px; border: 1px solid var(--border); border-radius: var(--radius-md); background: var(--surface); box-shadow: var(--shadow-sm); }
.panel-label { display: flex; align-items: center; justify-content: space-between; gap: 12px; margin-bottom: 12px; }
.panel-label > span:first-child { font: 700 13px/1 var(--font-body); }
.map-tag {
  padding: 5px 10px;
  border-radius: var(--radius-pill);
  background: var(--brand);
  color: #ffffff;
  font: 800 9px/1 var(--font-body);
  letter-spacing: 0.08em;
  text-transform: uppercase;
}
.map-frame { position: relative; min-height: 330px; overflow: hidden; border: 1px solid var(--border); border-radius: var(--radius-sm); background: var(--surface-3); }
#public-map, #location-picker { width: 100%; height: 330px; background: var(--surface-3); }
.picker-frame { min-height: 250px; margin-top: 12px; }
#location-picker { height: 250px; }
.map-fallback { margin: 0; padding: 20px; color: var(--muted); font-size: 13px; }
.map-hint { margin-top: 10px; color: var(--muted); font-size: 11.5px; }

.table-wrap { max-height: 420px; overflow: auto; border: 1px solid var(--border); border-radius: var(--radius-sm); background: var(--surface-2); scrollbar-width: thin; scrollbar-color: var(--border-strong) transparent; }
.board .table-wrap { overscroll-behavior: contain; }
.table-wrap::-webkit-scrollbar { width: 6px; height: 6px; }
.table-wrap::-webkit-scrollbar-track { background: transparent; }
.table-wrap::-webkit-scrollbar-thumb { border: 1px solid transparent; border-radius: 999px; background: color-mix(in srgb, var(--muted) 55%, transparent); background-clip: padding-box; }
.table-wrap::-webkit-scrollbar-thumb:hover { background: var(--muted); background-clip: padding-box; }
table { width: 100%; min-width: 560px; border-collapse: collapse; font-size: 13px; }
th, td { padding: 11px 12px; border-bottom: 1px solid var(--border); text-align: left; vertical-align: top; }
th {
  position: sticky;
  top: 0;
  z-index: 1;
  background: color-mix(in srgb, var(--surface-3) 70%, var(--surface-2));
  color: var(--muted);
  font: 700 9.5px/1.3 var(--font-body);
  letter-spacing: 0.08em;
  text-transform: uppercase;
  white-space: nowrap;
}
td { color: var(--ink-soft); }
td b { color: var(--ink); font-family: var(--font-body); }
td small { display: block; max-width: 210px; margin-top: 3px; overflow: hidden; color: var(--muted); font-size: 11px; text-overflow: ellipsis; white-space: nowrap; }
tbody tr:last-child td { border-bottom: 0; }
tbody tr { transition: background 0.18s ease; }
tbody tr:hover td { background: color-mix(in srgb, var(--brand) 9%, var(--surface-2)); }
tr[data-code] { cursor: pointer; }
tr[data-code] { transition: background-color 0.18s ease, box-shadow 0.18s ease; }
tr[data-code]:hover { box-shadow: inset 3px 0 0 var(--brand); }
tr[data-code]:focus-visible { outline: 2px solid var(--green); outline-offset: -2px; }
.board td.ticket-code-cell { white-space: nowrap; }
.board .ticket-code-cell b { font-variant-numeric: tabular-nums; letter-spacing: 0.01em; }
.board .row-open-cell { width: 36px; padding-inline: 8px; color: var(--muted); text-align: center; }
.board .row-open-cell svg { width: 17px; height: 17px; vertical-align: middle; transition: color 0.18s ease, transform 0.18s ease; }
.board tr[data-code]:hover .row-open-cell svg,
.board tr[data-code]:focus-visible .row-open-cell svg { color: var(--brand); transform: translateX(2px); }
.visually-hidden { position: absolute; width: 1px; height: 1px; padding: 0; overflow: hidden; clip: rect(0, 0, 0, 0); white-space: nowrap; border: 0; }

.pill { font-weight: 700; font-size: 12px; }
.pill.s-done { color: var(--green-ink); }
.pill.s-no { color: var(--red); }
.pill.s-wait { color: var(--orange); }
.pill.s-go { color: var(--ink); }

.empty-state { padding: 26px; color: var(--muted); text-align: center; }

/* Leaflet */
.leaflet-container { font: 12px/1.5 var(--font-body); background: var(--surface-3); }
.leaflet-tile-pane { transition: filter 0.35s ease; }
:root[data-theme="dark"] .leaflet-tile-pane {
  filter: invert(1) hue-rotate(180deg) brightness(0.92) contrast(0.9) saturate(0.72);
}
@media (prefers-color-scheme: dark) {
  :root:not([data-theme="light"]) .leaflet-tile-pane {
    filter: invert(1) hue-rotate(180deg) brightness(0.92) contrast(0.9) saturate(0.72);
  }
}
.leaflet-control-attribution {
  background: color-mix(in srgb, var(--surface-2) 82%, transparent) !important;
  color: var(--muted) !important;
  font-size: 9.5px !important;
}
.leaflet-control-attribution a { color: var(--green-ink) !important; }
.leaflet-control-zoom a,
.leaflet-touch .leaflet-control-zoom-in,
.leaflet-touch .leaflet-control-zoom-out {
  width: 34px;
  height: 34px;
  line-height: 32px;
  border-color: var(--border) !important;
  background: var(--surface-2) !important;
  color: var(--ink) !important;
  font-size: 19px;
}
.leaflet-bar { border: 0 !important; box-shadow: var(--shadow-sm) !important; }
.leaflet-popup-content-wrapper, .leaflet-popup-tip { background: var(--surface-2); color: var(--ink); box-shadow: var(--shadow-md); }
.leaflet-popup-content { margin: 12px 14px; font-size: 12px; }
.leaflet-popup-content b { font-family: var(--font-body); }

.user-marker { position: relative; }
.user-marker span {
  display: block;
  width: 16px;
  height: 16px;
  border: 3px solid #fff;
  border-radius: 50%;
  background: var(--green);
  box-shadow: var(--shadow-sm);
}
/* ─── Compose form ─── */
.compose-layout { display: grid; grid-template-columns: minmax(0, 1.35fr) minmax(300px, 0.65fr); gap: 16px; align-items: start; }
.form-card {
  padding: 24px;
  border: 1px solid var(--border);
  border-radius: var(--radius-lg);
  background: var(--surface);
  box-shadow: var(--shadow-sm);
}
.form-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 0 16px; }
.form-grid.compact { gap: 0 14px; }
.form-grid .full { grid-column: 1 / -1; }
.field { min-width: 0; margin-bottom: 16px; }
label { display: block; margin-bottom: 6px; color: var(--ink); font: 600 12.5px/1.3 var(--font-body); }
input, select, textarea {
  width: 100%;
  min-height: 46px;
  padding: 12px 14px;
  border: 1.5px solid var(--border);
  border-radius: var(--radius-xs);
  background: var(--surface-2);
  color: var(--ink);
  font: inherit;
  font-size: 14.5px;
  transition: border-color 0.2s ease, box-shadow 0.2s ease, background 0.2s ease;
}
input::placeholder, textarea::placeholder { color: var(--muted); opacity: 0.7; }
input:hover, select:hover, textarea:hover { border-color: var(--border-strong); }
input:focus, select:focus, textarea:focus {
  outline: 2px solid var(--blue);
  outline-offset: 1px;
  border-color: var(--blue);
  box-shadow: none;
}
select { cursor: pointer; }
select:disabled { opacity: 0.65; cursor: not-allowed; }
textarea { min-height: 130px; resize: vertical; line-height: 1.6; }
.hint { margin-top: 6px; color: var(--muted); font-size: 11.5px; line-height: 1.55; }
.optional { color: var(--muted); font-weight: 400; }

.location-tools { display: flex; align-items: center; flex-wrap: wrap; gap: 8px 14px; margin-bottom: 2px; }
.location-tools .hint { margin: 0; }
.location-tools svg { width: 16px; height: 16px; }
.coordinates { display: grid; grid-template-columns: auto minmax(80px, 1fr) auto minmax(80px, 1fr); align-items: center; gap: 8px; margin-top: 10px; }
.coordinates label { margin: 0; font-size: 11.5px; }
.coordinates input { padding: 8px 10px; font-size: 12.5px; }

.captcha-row {
  display: flex;
  align-items: center;
  flex-wrap: wrap;
  gap: 12px;
  padding: 12px 14px;
  border: 1.5px solid var(--border);
  border-radius: var(--radius-xs);
  background: var(--surface-2);
}
.captcha-question {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 40px;
  padding: 8px 12px;
  border-radius: 8px;
  background: color-mix(in srgb, var(--brand) 9%, var(--surface-2));
  color: var(--ink);
  font: 700 15px/1.2 var(--font-body);
  letter-spacing: -0.02em;
}
.captcha-row input {
  max-width: 160px;
}

.file-drop {
  display: flex;
  align-items: center;
  gap: 14px;
  padding: 16px;
  border: 1.5px dashed var(--border-strong);
  border-radius: var(--radius-sm);
  background: var(--surface-2);
  cursor: pointer;
  transition: border-color 0.25s ease, background 0.25s ease, transform 0.25s var(--ease-spring);
}
.file-drop:hover { border-color: var(--green); background: var(--green-soft); transform: translateY(-1px); }
.file-drop svg { width: 24px; height: 24px; flex: none; color: var(--green-ink); }
.file-drop b, .file-drop small { display: block; }
.file-drop b { font-size: 13px; }
.file-drop small { margin-top: 2px; color: var(--muted); font-size: 11.5px; }
.file-drop input { position: absolute; width: 1px; height: 1px; opacity: 0; pointer-events: none; }
.evidence-preview { display: flex; align-items: flex-start; gap: 12px; margin-top: 12px; padding: 10px; border: 1px solid var(--border); border-radius: var(--radius-xs); background: var(--surface); }
.evidence-preview[hidden] { display: none; }
.evidence-preview img { width: min(100%, 180px); max-height: 150px; border-radius: 6px; object-fit: cover; }
.evidence-preview p { margin: 4px 0 0; }
.evidence-preview .form-error { color: var(--red); font-weight: 700; }
.form-submit { display: grid; gap: 10px; }
.form-submit .hint { margin: 0; }
.form-submit .hint::before { content: "Privasi: "; color: var(--ink); font-weight: 700; }

.compose-aside { display: grid; gap: 16px; }
.aside-card { padding: 24px; border: 1px solid var(--border); border-radius: var(--radius-md); background: var(--surface); box-shadow: var(--shadow-sm); }
.aside-dark {
  background: #0f172a;
  color: var(--on-dark);
  border-color: #1e293b;
}
.aside-dark .eyebrow { color: #bfdbfe; }
.aside-dark h2 { font-size: clamp(22px, 2.2vw, 28px); font-weight: 800; margin-bottom: 16px; }
.aside-dark h2 em { color: #bfdbfe; }
.mini-steps { display: grid; gap: 16px; }
.mini-steps li { display: flex; gap: 12px; }
.mini-steps li > span {
  display: grid;
  place-items: center;
  width: 27px;
  height: 27px;
  flex: none;
  border-radius: 50%;
  background: #1e293b;
  border: 1px solid #475569;
  color: #bfdbfe;
  font: 800 11px/1 var(--font-body);
}
.mini-steps b { display: block; font-size: 13px; font-family: var(--font-body); }
.mini-steps p { margin-top: 2px; color: var(--on-dark-muted); font-size: 12px; line-height: 1.55; }
.aside-icon {
  display: grid;
  place-items: center;
  width: 42px;
  height: 42px;
  margin-bottom: 16px;
  border-radius: 12px;
  background: var(--green-soft);
  color: var(--green-ink);
}
.aside-icon svg { width: 22px; height: 22px; }
.aside-card h3 { margin-bottom: 8px; font-size: 17px; font-weight: 800; }
.aside-card > p { color: var(--muted); font-size: 13px; line-height: 1.65; }

/* Done box */
.done-box { max-width: 780px; margin-top: 24px; padding: 24px; border: 1px solid var(--border); border-radius: var(--radius-lg); background: var(--surface); box-shadow: var(--shadow-sm); animation: pop 0.4s var(--ease) both; }
.done-box h2 { margin-bottom: 18px; font-size: clamp(22px, 3vw, 30px); font-weight: 800; }
.done-box .slip { max-width: none; box-shadow: none; }
.slip-code-row { display: flex; flex-wrap: wrap; align-items: center; gap: 10px; }
.slip-copy { min-height: 34px; padding: 6px 12px; font-size: 12px; }
.email-delivery { display: flex; align-items: flex-start; gap: 11px; margin-top: 16px; padding: 13px 15px; border: 1px solid var(--border); border-radius: var(--radius-sm); }
.email-delivery--sent { border-color: color-mix(in srgb, var(--green) 28%, var(--border)); background: color-mix(in srgb, var(--green-soft) 55%, var(--surface)); }
.email-delivery--failed { border-color: color-mix(in srgb, var(--orange) 35%, var(--border)); background: color-mix(in srgb, var(--orange-soft) 45%, var(--surface)); }
.email-delivery-icon { display: grid; width: 23px; height: 23px; flex: none; place-items: center; border-radius: 50%; background: var(--green-soft); color: var(--green-ink); font-size: 13px; font-weight: 800; }
.email-delivery--failed .email-delivery-icon { background: var(--orange-soft); color: var(--orange); }
.email-delivery b, .email-delivery small { display: block; }
.email-delivery b { color: var(--ink); font-size: 12.5px; }
.email-delivery small { margin-top: 3px; color: var(--muted); font-size: 11.5px; line-height: 1.5; overflow-wrap: anywhere; }
.done-actions { display: flex; flex-wrap: wrap; gap: 10px; margin-top: 18px; }
.done-hint { margin-top: 12px; color: var(--muted); font-size: 12.5px; }

/* ─── Login ─── */
.login-layout {
  display: grid;
  grid-template-columns: minmax(0, 1.02fr) minmax(330px, 0.98fr);
  min-height: 560px;
  margin-top: 8px;
  overflow: hidden;
  border: 1px solid var(--border);
  border-radius: var(--radius-xl);
  background: var(--surface);
  box-shadow: var(--shadow-lg);
}
.login-brand {
  position: relative;
  display: flex;
  flex-direction: column;
  justify-content: center;
  overflow: hidden;
  padding: clamp(30px, 4.4vw, 56px);
  background: #0f172a;
  color: var(--on-dark);
}
.login-brand::after { display: none; }
.login-brand > * { position: relative; z-index: 1; }
.login-brand-top { display: flex; align-items: center; gap: 14px; margin-bottom: 32px; }
.login-brand .brand-mark { background: #2563eb; color: #ffffff; }
.login-brand .label-chip { background: #1e293b; color: #bfdbfe; border: 1px solid #475569; }
.login-brand h1 { max-width: 11em; font-size: clamp(34px, 4.4vw, 56px); font-weight: 800; letter-spacing: -0.05em; }
.login-brand h1 em { color: #bfdbfe; }
.login-brand .lead { max-width: 30em; margin: 18px 0 28px; color: var(--on-dark-muted); font-size: 14.5px; line-height: 1.7; }
.login-features { display: grid; gap: 10px; }
.login-features li { display: flex; align-items: flex-start; gap: 10px; color: var(--on-dark); font-size: 13px; }
.login-features span { display: grid; place-items: center; width: 20px; height: 20px; flex: none; border-radius: 50%; background: #1e293b; color: #bfdbfe; font-size: 10px; font-weight: 800; }
.login-note { margin-top: 30px; padding-top: 20px; border-top: 1px solid rgba(255, 255, 255, 0.12); color: var(--on-dark-muted); font-size: 11.5px; line-height: 1.65; }

.login-card { display: flex; flex-direction: column; justify-content: center; padding: clamp(26px, 4vw, 48px); }
.login-card .label-chip { margin-bottom: 18px; }
.login-card h2 { margin-bottom: 7px; font-size: clamp(26px, 3vw, 34px); font-weight: 800; }
.login-sub { margin-bottom: 26px; color: var(--muted); font-size: 13.5px; }
.login-card label { margin-top: 14px; }
.login-card label:first-of-type { margin-top: 0; }
.login-card .btn { margin-top: 18px; }
.login-card .msg { margin: 10px 0 0; }
.login-foot { margin-top: 20px; color: var(--muted); font-size: 10.5px; text-align: center; letter-spacing: 0.04em; }

/* ─── Workspace ─── */
.workspace { animation: page-in 0.45s var(--ease) both; }
.workspace-head { display: flex; align-items: flex-start; justify-content: space-between; gap: 18px; margin-bottom: 24px; }
.workspace-head .label-chip { margin-bottom: 12px; }
.workspace-head h1 { font-size: clamp(30px, 4vw, 46px); font-weight: 800; }
.workspace-head .lead { margin-top: 8px; color: var(--muted); font-size: 14px; }
.workspace-head .btn { flex: none; }

.workspace-nav {
  display: flex;
  gap: 4px;
  margin: 0 0 18px;
  padding: 4px;
  overflow-x: auto;
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  background: var(--surface-2);
}
.workspace-nav[hidden] { display: none; }
.workspace-nav button {
  min-height: 38px;
  padding: 8px 14px;
  border: 0;
  border-radius: 6px;
  background: transparent;
  color: var(--muted);
  font: 600 13px/1.2 var(--font-body);
  cursor: pointer;
  white-space: nowrap;
}
.workspace-nav button:hover { background: var(--surface); color: var(--ink); }
.workspace-nav button.is-active { background: var(--ink); color: var(--surface-2); }

.kpi-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(170px, 1fr)); gap: 12px; margin-bottom: 18px; }
.kpi {
  position: relative;
  overflow: hidden;
  padding: 18px;
  border: 1px solid var(--border);
  border-radius: var(--radius-md);
  background: var(--surface);
  box-shadow: var(--shadow-sm);
  transition: transform 0.3s var(--ease-spring), box-shadow 0.3s ease;
}
.kpi:hover { transform: translateY(-2px); box-shadow: var(--shadow-md); }
.kpi::before { content: ""; position: absolute; inset: 0 0 auto 0; height: 2px; background: var(--blue); }
.kpi span { display: block; color: var(--muted); font: 700 9px/1.3 var(--font-body); letter-spacing: 0.09em; text-transform: uppercase; }
.kpi b { display: block; margin: 9px 0 3px; font: 800 clamp(24px, 2.8vw, 32px)/1 var(--font-display); letter-spacing: -0.045em; }
.kpi small { color: var(--muted); font-size: 11px; }
.kpi-alert b { color: var(--red); }
.kpi-urgent b { color: var(--orange); }

.workspace-grid { display: grid; grid-template-columns: minmax(0, 1.08fr) minmax(340px, 0.92fr); gap: 14px; align-items: start; }
.panel { min-width: 0; padding: clamp(16px, 2.2vw, 24px); border: 1px solid var(--border); border-radius: var(--radius-md); background: var(--surface); box-shadow: var(--shadow-sm); }
.panel-head { display: flex; align-items: flex-start; justify-content: space-between; gap: 14px; margin-bottom: 16px; }
.panel-head h2 { font-size: 19px; font-weight: 800; }
.panel-head p { margin-top: 4px; color: var(--muted); font-size: 12px; line-height: 1.5; }

.notification-tools { display: grid; justify-items: end; gap: 5px; flex: none; }
.notification-count { padding: 5px 10px; border-radius: var(--radius-sm); background: var(--brand); color: #ffffff; font: 800 9.5px/1 var(--font-body); letter-spacing: 0.06em; text-transform: uppercase; }
.text-button { border: 0; padding: 2px; background: transparent; color: var(--green-ink); font: 600 11px/1 var(--font-body); cursor: pointer; }
.text-button:hover { text-decoration: underline; }

.filters { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; margin-bottom: 14px; }
.filters label { margin: 0; font-size: 11px; }
.filters select { margin-top: 5px; min-height: 40px; padding: 9px 11px; font-size: 12.5px; }

.bulk-actions { display: flex; align-items: center; justify-content: space-between; gap: 12px; margin-bottom: 12px; padding: 11px 13px; border: 1px solid var(--border); border-radius: var(--radius-xs); background: var(--surface-2); }
.checkbox-inline { display: inline-flex; align-items: center; gap: 8px; margin: 0; font-size: 12px; font-weight: 700; }
.checkbox-inline input { width: 16px; min-height: 16px; height: 16px; }

.staff-table-wrap { overflow: auto; }
.staff-table { min-width: 520px; font-size: 12.5px; }
.staff-table th, .staff-table td { padding: 10px 9px; }
.staff-table th { white-space: nowrap; }
.staff-table td small { max-width: 200px; }
.staff-table tr.is-late .due-cell { color: var(--red); font-weight: 700; }
.select-col { width: 38px; text-align: center; }
.select-col input { width: 16px; min-height: 16px; height: 16px; }
.row-unit { display: block; margin-top: 3px; color: var(--green-ink); font-size: 10px; font-weight: 700; letter-spacing: 0.03em; }
body:not(.is-admin) .select-col { display: none; }
body:not(.is-admin) .row-unit { display: none; }

/* Case detail */
.case-detail { margin-bottom: 18px; padding: 15px; border-left: 3px solid var(--brand-hover); border-radius: 0 var(--radius-xs) var(--radius-xs) 0; background: var(--surface-3); font-size: 13px; }
.case-detail > p:first-child { margin-top: 0; }
.case-detail .case-tags { margin: 10px 0 12px; }
.reporter-private { margin: 8px 0; color: var(--muted); font-size: 11.5px; }
.reporter-private b { color: var(--ink); }
.reporter-private a { color: var(--green-ink); font-weight: 700; text-decoration: none; }
.reporter-private a:hover { text-decoration: underline; }
.case-detail .hint { margin-top: 10px; }
.case-detail .map-link { font-size: 12px; }

.staff-editor .form-grid { gap: 0 14px; }
.staff-actions { display: flex; flex-wrap: wrap; align-items: center; gap: 9px; }
.staff-actions .msg { flex-basis: 100%; margin: 2px 0 0; }

/* Internal history */
.internal-history { margin-top: 14px; padding: 13px; border: 1px solid var(--border); border-radius: var(--radius-xs); background: var(--surface-2); font-size: 12px; }
.internal-history summary { cursor: pointer; color: var(--muted); font-weight: 700; }
.internal-history ol { margin-top: 10px; padding-left: 16px; list-style: decimal; }
.internal-history li { margin-bottom: 8px; }
.internal-history small { display: block; margin-top: 2px; color: var(--muted); }

/* Admin team */
.admin-only { margin-top: 14px; }
.admin-team-grid { display: grid; grid-template-columns: minmax(0, 1.1fr) minmax(280px, 0.9fr); gap: 22px; }
.admin-team-grid h3 { margin-bottom: 12px; font-size: 15px; font-weight: 800; }
.staff-directory-list { display: grid; gap: 8px; }
.staff-row { display: flex; align-items: center; justify-content: space-between; gap: 14px; padding: 11px 12px; border: 1px solid var(--border); border-radius: var(--radius-xs); background: var(--surface-2); }
.staff-row-info { min-width: 0; flex: 1; }
.staff-row strong { display: block; font-size: 13px; }
.staff-row small { display: block; margin-top: 2px; color: var(--muted); font-size: 11px; overflow-wrap: anywhere; }
.staff-row-actions { display: flex; align-items: center; gap: 8px; flex: none; }
.staff-edit-card { width: min(94vw, 520px); }
.staff-edit-card > label { margin-top: 12px; }
.staff-edit-card > .modal-header + input,
.staff-edit-card #edit-staff-password-field input { margin-top: 0; }
.staff-edit-card .hint { margin-top: 6px; }
.staff-edit-card .msg { margin-top: 10px; }
.staff-status { flex: none; padding: 4px 9px; border-radius: var(--radius-pill); font: 700 9px/1 var(--font-body); letter-spacing: 0.05em; text-transform: uppercase; }
.staff-status.ready { background: var(--green-soft); color: var(--green-ink); }
.staff-status.pending { background: var(--orange-soft); color: var(--orange); }
.empty-row { padding: 16px; border: 1px dashed var(--border-strong); border-radius: var(--radius-xs); color: var(--muted); font-size: 12.5px; text-align: center; }
.register-card { padding: 18px; border: 1px solid var(--border); border-radius: var(--radius-sm); background: var(--surface-2); }
.register-card label { margin-top: 11px; }
.register-card label:first-of-type { margin-top: 0; }
.register-card .btn { margin-top: 14px; }
.register-card .msg { margin: 10px 0 0; }

/* Activity */
.activity-panel { margin-top: 14px; }
.activity-list { display: grid; }
.activity-list li { display: grid; grid-template-columns: 10px 1fr; gap: 13px; padding: 13px 0; border-top: 1px solid var(--border); }
.activity-list li:first-child { border-top: 0; }
.activity-dot { width: 8px; height: 8px; margin-top: 5px; border-radius: 50%; background: var(--green); }
.activity-dot.alert { background: var(--orange); }
.activity-list b { font-size: 12px; }
.activity-list p { margin: 3px 0; color: var(--ink-soft); font-size: 12.5px; }
.activity-list small { color: var(--muted); font-size: 10.5px; }

.dashboard-report { margin-bottom: 14px; }
.report-actions { display: flex; flex-wrap: wrap; gap: 8px; }
.report-filters { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 10px; margin-bottom: 18px; }
.report-filters label { margin: 0; font-size: 11px; }
.report-filters input, .report-filters select { margin-top: 5px; min-height: 40px; padding: 9px 11px; font-size: 12.5px; }
.report-grid { display: grid; grid-template-columns: minmax(0, 1.4fr) minmax(260px, 1fr); gap: 22px; }
.report-subhead { display: flex; align-items: center; justify-content: space-between; gap: 10px; margin-bottom: 10px; }
.report-subhead h3 { font-size: 14px; font-weight: 800; }
.report-subhead > span { color: var(--muted); font-size: 11px; }
.trend-chart { display: flex; min-height: 190px; align-items: stretch; gap: 7px; overflow-x: auto; padding: 12px 3px 0; border-bottom: 1px solid var(--border); }
.trend-column { display: grid; min-width: 38px; flex: 1 0 38px; grid-template-rows: 16px minmax(90px, 1fr) 24px; align-items: end; text-align: center; }
.trend-value { color: var(--muted); font-size: 10px; }
.trend-bar { display: block; width: min(26px, 75%); height: var(--bar-height); justify-self: center; align-self: end; border-radius: 5px 5px 0 0; background: var(--green); }
.trend-column small { padding-top: 6px; color: var(--muted); font-size: 9px; white-space: nowrap; }
.report-history { min-width: 0; }
.report-history .activity-list { max-height: 230px; overflow-y: auto; }
.report-history .activity-list li { padding: 9px 0; }

/* ─── Modal ─── */
.modal { position: fixed; inset: 0; z-index: 100; display: grid; place-items: center; padding: 18px; }
.modal[hidden] { display: none; }
.modal-backdrop { position: absolute; inset: 0; background: rgba(15, 23, 42, 0.62); }
.modal-card {
  position: relative;
  z-index: 1;
  width: min(94vw, 480px);
  padding: 26px 24px 22px;
  border: 1px solid var(--border);
  border-radius: var(--radius-lg);
  background: var(--surface);
  box-shadow: var(--shadow-lg);
  animation: pop 0.3s var(--ease) both;
}
.modal-header { display: flex; align-items: flex-start; justify-content: space-between; gap: 16px; margin-bottom: 10px; }
.modal-header h2 { margin-top: 9px; font-size: 22px; font-weight: 800; }
.modal-card > p { color: var(--muted); font-size: 13.5px; line-height: 1.65; }
.modal-actions { display: flex; justify-content: flex-end; gap: 10px; margin-top: 22px; }
.image-preview-modal { z-index: 150; padding: 24px; background: rgba(15, 23, 42, 0.88); }
.image-preview-modal .modal-backdrop { background: transparent; }
.image-preview-card { position: relative; z-index: 1; display: grid; width: min(96vw, 1100px); max-height: 94vh; justify-items: center; gap: 12px; }
.image-preview-card img { display: block; max-width: 100%; max-height: calc(94vh - 60px); object-fit: contain; border-radius: 8px; }
.image-preview-card p { margin: 0; color: #fff; font-size: 13px; text-align: center; }
.image-preview-close { position: absolute; top: -18px; right: -18px; z-index: 2; border-color: rgba(255,255,255,.55); background: rgba(15,23,42,.7); color: #fff; }
.captcha-modal-card { width: min(94vw, 430px); padding: 28px 26px 24px; text-align: center; }
.captcha-modal-icon { display: grid; width: 48px; height: 48px; margin: 0 auto 15px; place-items: center; border-radius: 16px; background: color-mix(in srgb, var(--brand) 12%, var(--surface-2)); color: var(--green-ink); }
.captcha-modal-icon svg { width: 25px; height: 25px; }
.captcha-modal-header { justify-content: center; margin-bottom: 8px; }
.captcha-modal-header h2 { margin-top: 10px; }
.captcha-modal-card > p { max-width: 330px; margin: 0 auto; }
.captcha-modal-row { justify-content: center; margin-top: 20px; }
.captcha-modal-row .captcha-question { min-height: 52px; padding: 10px 18px; font-size: 21px; }
.captcha-modal-row input { width: 88px; max-width: 88px; min-height: 52px; padding: 8px; font-size: 19px; text-align: center; }
.captcha-modal-error { min-height: 19px; margin-top: 8px; color: var(--red); font-size: 12px; }
.captcha-modal-actions { justify-content: center; margin-top: 12px; }
.icon-button {
  width: 36px;
  height: 36px;
  flex: none;
  border: 1.5px solid var(--border);
  border-radius: 50%;
  background: transparent;
  color: var(--ink);
  font-size: 22px;
  line-height: 1;
  cursor: pointer;
  transition: background 0.2s ease, border-color 0.2s ease, transform 0.2s var(--ease-spring);
}
.icon-button:hover { background: var(--surface-3); border-color: var(--border-strong); transform: rotate(90deg); }

/* ─── Toasts ─── */
.toast-container { position: fixed; right: 18px; bottom: 18px; z-index: 200; display: grid; gap: 9px; width: min(92vw, 360px); pointer-events: none; }
.toast {
  display: flex;
  align-items: flex-start;
  gap: 11px;
  padding: 13px 15px;
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  background: var(--surface-2);
  color: var(--ink);
  box-shadow: var(--shadow-lg);
  font-size: 12.5px;
  line-height: 1.5;
  pointer-events: auto;
  animation: toast-in 0.35s var(--ease-spring) both;
}
.toast.is-leaving { animation: toast-out 0.25s var(--ease) both; }
.toast-icon { display: grid; place-items: center; width: 22px; height: 22px; flex: none; border-radius: 50%; font-size: 11px; font-weight: 800; }
.toast-success .toast-icon { background: var(--green-soft); color: var(--green-ink); }
.toast-error .toast-icon { background: var(--red-soft); color: var(--red); }
.toast-info .toast-icon { background: var(--orange-soft); color: var(--orange); }
@keyframes toast-in { from { opacity: 0; transform: translateY(14px) scale(0.97); } to { opacity: 1; transform: none; } }
@keyframes toast-out { to { opacity: 0; transform: translateY(8px); } }

/* ─── Footer ─── */
.site-footer { margin-top: 20px; border-top: 1px solid var(--border); padding: 24px 0 34px; color: var(--muted); font-size: 12.5px; }
.footer-inner { display: flex; align-items: center; justify-content: space-between; gap: 16px; flex-wrap: wrap; }
.footer-inner b { display: block; color: var(--ink); font-family: var(--font-display); font-size: 14px; }
.footer-inner span { display: block; margin-top: 3px; }

/* ─── Loading state ─── */
.is-loading { position: relative; color: transparent !important; }
.is-loading::after {
  content: "";
  position: absolute;
  inset: 0;
  border-radius: inherit;
  background: var(--surface-3);
  animation: none;
}

/* ═══════════════════ Responsive ═══════════════════ */
@media (max-width: 1080px) {
  .hero { grid-template-columns: 1fr; }
  .hero-preview { justify-self: start; max-width: 480px; transform: none; }
  .hero::after { right: -0.1em; bottom: -0.2em; }
  .steps { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .sla-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .board-grid { grid-template-columns: 1fr; }
  .compose-layout { grid-template-columns: 1fr; }
  .compose-aside { grid-template-columns: 1fr 1fr; align-items: stretch; }
  .workspace-grid { grid-template-columns: 1fr; }
  .promise-band { grid-template-columns: minmax(0, 1fr); }
  .promise-band > * { min-width: 0; }
  .promise-copy h2 { overflow-wrap: anywhere; }
  .promise li > div { min-width: 0; }
  .admin-team-grid { grid-template-columns: 1fr; }
}

@media (max-width: 880px) {
  .header-inner { gap: 12px; }
  .tabs { margin-inline: 0; }
  .live-clock { display: none; }
  .stats { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .section-head { flex-direction: column; align-items: flex-start; gap: 10px; }
  .section-note { text-align: left; }
  .login-layout { grid-template-columns: 1fr; min-height: auto; }
  .login-brand { padding: 34px 28px; }
  .login-brand h1 { max-width: 14em; }
}

@media (max-width: 760px) {
  :root { --header-h: 66px; }
  .header-inner { justify-content: space-between; }
  .brand-text small { display: none; }
  .nav-toggle {
    display: inline-grid;
    place-items: center;
    gap: 5px;
    width: 42px;
    height: 42px;
    padding: 11px;
    border: 1px solid var(--border);
    border-radius: 50%;
    background: var(--surface);
    cursor: pointer;
  }
  .nav-toggle span { display: block; width: 18px; height: 2px; border-radius: 2px; background: var(--ink); transition: transform 0.3s ease, opacity 0.3s ease; }
  .nav-toggle[aria-expanded="true"] span:first-child { transform: translateY(3.5px) rotate(45deg); }
  .nav-toggle[aria-expanded="true"] span:last-child { transform: translateY(-3.5px) rotate(-45deg); }

  .tabs {
    position: absolute;
    top: calc(100% + 8px);
    left: 18px;
    right: 18px;
    display: none;
    flex-direction: column;
    align-items: stretch;
    padding: 8px;
    border-radius: var(--radius-md);
    background: var(--surface);
    box-shadow: var(--shadow-lg);
  }
  .site-header.menu-open .tabs { display: flex; animation: pop 0.24s var(--ease) both; }
  .tabs button { padding: 13px 16px; text-align: left; border-radius: var(--radius-xs); }

  .hero { border-radius: var(--radius-lg); }
  .hero-actions .btn { flex: 1 1 100%; }
  .hero-trust { gap: 8px 10px; font-size: 11.5px; }

  .feature-strip { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .steps { grid-template-columns: 1fr; }
  .step-card { min-height: unset; }
  .sla-grid { grid-template-columns: 1fr; }
  .compose-aside { grid-template-columns: 1fr; }
  .form-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 0 16px; }
  .coordinates { grid-template-columns: auto minmax(0, 1fr); }
  .track-input { flex-direction: column; align-items: stretch; }
  .track-input .btn { width: 100%; }
  .rating-controls { flex-direction: column; }
  .rating-controls select { max-width: none; }
  .workspace-head { flex-direction: column; }
  .workspace-head .btn { align-self: flex-start; }
  .staff-actions .btn { flex: 1 1 100%; }
  .panel-head { flex-direction: column; }
  .notification-tools { justify-items: start; }
  .footer-inner { flex-direction: column; align-items: flex-start; }
}

@media (max-width: 520px) {
  .shell { padding-inline: 16px; }
  main.shell { padding-top: 16px; }
  .feature-strip { grid-template-columns: 1fr; }
  .brand-mark { width: 38px; height: 38px; border-radius: 11px; }
  .brand-text b { font-size: 17px; }
  .hero { padding: 24px 20px; }
  .hero h1 { font-size: clamp(34px, 10vw, 46px); }
  .hero-preview { padding: 20px; }
  .preview-code { font-size: 20px; }
  .stats { grid-template-columns: 1fr 1fr; gap: 8px; }
  .section-head h2 { font-size: 26px; }
  .page-head h1 { font-size: 33px; }
  .track-card { padding: 20px; }
  .done-box { padding: 20px; }
  .slip-h, .slip-b { padding-inline: 18px; }
  input, select, textarea, .coordinates input { font-size: 16px; }
  .map-frame, #public-map { min-height: 260px; height: 260px; }
  .picker-frame, #location-picker { min-height: 220px; height: 220px; }
  .kpi-grid { grid-template-columns: 1fr 1fr; }
  .filters { grid-template-columns: 1fr; }
  .report-filters, .report-grid { grid-template-columns: 1fr; }
  .bulk-actions { align-items: stretch; flex-direction: column; }
  .staff-row { align-items: stretch; flex-direction: column; }
  .staff-row-actions { justify-content: space-between; }
  .login-brand, .login-card { padding: 26px 20px; }
  .login-brand h1 { font-size: 34px; }
  .modal { align-items: start; overflow-y: auto; padding: 12px; }
  .modal-card { max-height: calc(100vh - 24px); max-height: calc(100dvh - 24px); overflow-y: auto; }
  .modal-actions { flex-direction: column-reverse; }
  .modal-actions .btn { width: 100%; }
  .toast-container { right: 12px; left: 12px; bottom: 12px; width: auto; }
}

@media (max-width: 420px) {
  .form-grid { grid-template-columns: 1fr; }
}

/* ─── Reduced motion ─── */
@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after {
    animation-duration: 0.001ms !important;
    animation-iteration-count: 1 !important;
    transition-duration: 0.001ms !important;
    scroll-behavior: auto !important;
  }
  .reveal { opacity: 1; transform: none; filter: none; }
  .hero-preview { animation: none; }
}

/* Public service statistics */
.stats-page-head { max-width: none; }
.stats-heading-row { display: flex; align-items: flex-end; justify-content: space-between; gap: 18px; }
.stats-heading-row > div { max-width: 780px; }
.stats-heading-row .lead { margin-top: 10px; }
.stats-updated { margin-top: 13px; color: var(--muted); font-size: 12px; }
.public-stat-grid { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 12px; margin-bottom: 16px; }
.public-stat-card, .public-stat-panel { min-width: 0; border: 1px solid var(--border); border-radius: var(--radius-md); background: var(--surface-2); box-shadow: var(--shadow-sm); }
.public-stat-card { display: grid; gap: 8px; padding: 18px; }
.public-stat-card span { color: var(--muted); font-size: 12px; font-weight: 650; }
.public-stat-card b { color: var(--ink); font: 800 clamp(25px, 3vw, 34px)/1 var(--font-display); letter-spacing: -0.05em; }
.public-stat-card small { color: var(--muted); font-size: 11px; line-height: 1.4; }
.public-stat-layout { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 14px; }
.public-stat-panel { padding: clamp(16px, 2.2vw, 24px); }
.public-stat-panel-wide { grid-column: 1 / -1; }
.public-stat-panel-head { display: flex; align-items: flex-start; justify-content: space-between; gap: 12px; margin-bottom: 16px; }
.public-stat-panel-head h2 { margin-top: 7px; font-size: clamp(19px, 2.4vw, 25px); }
.public-stat-panel-head h3 { margin-top: 7px; font-size: clamp(19px, 2.4vw, 25px); }
.public-stat-panel-head .eyebrow { margin: 0; font-size: 10px; }
.stats-live { display: grid; justify-items: end; gap: 7px; flex: none; }
.stats-live-indicator { display: inline-flex; align-items: center; gap: 7px; color: var(--green-ink); font-size: 10px; font-weight: 800; letter-spacing: 0.06em; text-transform: uppercase; }
.stats-live-indicator i { width: 7px; height: 7px; border-radius: 50%; background: var(--green); box-shadow: 0 0 0 4px color-mix(in srgb, var(--green) 15%, transparent); animation: stats-live-pulse 1.8s ease-out infinite; }
.stats-updated { margin: 0; color: var(--muted); font-size: 11px; text-align: right; }
@keyframes stats-live-pulse {
  70%, 100% { box-shadow: 0 0 0 8px transparent; }
}
.stats-period { padding: 5px 9px; border: 1px solid var(--border); border-radius: var(--radius-pill); color: var(--muted); font-size: 10px; white-space: nowrap; }
.public-trend-chart { display: flex; min-height: 230px; align-items: stretch; gap: clamp(5px, 1vw, 12px); overflow-x: auto; padding: 4px 2px 0; border-bottom: 1px solid var(--border); }
.public-trend-column { display: flex; min-width: 34px; flex: 1 0 34px; flex-direction: column; align-items: center; justify-content: flex-end; gap: 7px; color: var(--muted); }
.public-trend-column > b { min-height: 14px; color: var(--ink-soft); font-size: 10px; font-variant-numeric: tabular-nums; }
.public-trend-track { display: flex; width: min(100%, 34px); height: 155px; align-items: flex-end; overflow: hidden; border-radius: 7px 7px 2px 2px; background: var(--bg-deep); }
.public-trend-track i { display: block; width: 100%; min-height: 3px; border-radius: 7px 7px 2px 2px; background: linear-gradient(180deg, #60a5fa, #2563eb); }
.public-trend-column small { padding-bottom: 7px; font-size: 10px; text-transform: capitalize; }
.stats-explainer { margin: -5px 0 16px; color: var(--muted); font-size: 11px; line-height: 1.55; }
.public-metric-list { display: grid; gap: 15px; }
.public-metric-row { display: grid; gap: 7px; }
.public-metric-label { display: flex; align-items: baseline; justify-content: space-between; gap: 10px; font-size: 12px; }
.public-metric-label b { font-weight: 650; }
.public-metric-label > span { flex: none; color: var(--ink-soft); font-size: 11px; font-variant-numeric: tabular-nums; }
.public-metric-label small { color: var(--muted); font-size: 10px; }
.public-metric-track { height: 6px; overflow: hidden; border-radius: var(--radius-pill); background: var(--bg-deep); }
.public-metric-track i { display: block; height: 100%; border-radius: inherit; background: var(--green); }
.public-unit-ranking { display: grid; gap: 0; margin: 0; padding: 0; list-style: none; }
.public-unit-ranking li { display: flex; align-items: center; gap: 10px; padding: 11px 0; border-bottom: 1px solid var(--border); }
.public-unit-ranking li:last-child { border-bottom: 0; }
.public-rank { display: grid; width: 28px; height: 28px; flex: none; place-items: center; border-radius: 9px; background: var(--bg-deep); color: var(--muted); font-size: 11px; font-weight: 800; }
.public-unit-ranking li:first-child .public-rank { background: var(--green-soft); color: var(--green-ink); }
.public-unit-name { display: grid; min-width: 0; flex: 1; gap: 2px; }
.public-unit-name b { font-size: 11px; line-height: 1.4; }
.public-unit-name small { color: var(--muted); font-size: 10px; }
.public-unit-ranking li > strong { flex: none; color: var(--green-ink); font-size: 11px; font-variant-numeric: tabular-nums; }
.stats-empty { padding: 18px 8px; color: var(--muted); font-size: 12px; text-align: center; }
.public-heatmap-frame { min-height: 360px; }
.public-heatmap-frame #statistics-map { min-height: 340px; height: 38vw; max-height: 480px; }
.public-heatmap-frame .map-fallback { position: absolute; z-index: 500; inset: 0; display: grid; place-items: center; padding: 24px; background: color-mix(in srgb, var(--surface) 92%, transparent); text-align: center; }
.public-heatmap-frame .map-fallback[hidden] { display: none; }
.stats-map-note { margin: 11px 0 0; }
.public-stats-footnote { margin-top: 16px; color: var(--muted); font-size: 11px; line-height: 1.6; }
@media (max-width: 880px) {
  .public-stat-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
}
@media (max-width: 760px) {
  .public-stat-layout { grid-template-columns: 1fr; }
  .public-stat-panel-wide { grid-column: auto; }
  .stats-live { justify-items: start; }
  .stats-updated { text-align: left; }
}
@media (max-width: 520px) {
  .public-stat-card { padding: 14px; }
  .public-trend-chart { min-height: 205px; }
  .public-trend-track { height: 135px; }
  .public-heatmap-frame #statistics-map { min-height: 280px; height: 280px; }
}